1. Our Commitment to Your Privacy
At Hearing Oasis, your privacy is important to us. We are committed to protecting your personal and health information in accordance with Ontario’s Personal Health Information Protection Act (PHIPA) and other applicable privacy laws in Canada.
2. Information We Collect
We collect personal and health information only as necessary to:
Provide hearing assessments, fittings, and follow-up care
Process funding applications (such as ADP, ODSP, WSIB, or private insurance)
Maintain accurate client records and communication
This information may include your name, phone number, email address, address, and relevant health or hearing information required to provide care.
3. How We Use and Protect Your Information
Your information is used solely to deliver and manage hearing care services.
All records are stored in secure, encrypted systems and are accessible only to authorized personnel.
We do not sell, trade, rent, or share your personal information with any third party without your explicit consent, except where required by law or for essential service providers that support our operations.
4. SMS and Text Message Communications
If you provide your phone number and consent on our website or booking forms, Hearing Oasis may send you appointment-related SMS or text messages, including scheduling confirmations, reminders, and follow-up care information.
Message frequency may vary. Message and data rates may apply.
You can reply STOP at any time to unsubscribe or HELP for assistance.
Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties for marketing purposes.
5. Cookies and Website Analytics
Our website may use cookies or basic analytics tools to understand website usage, improve performance, and enhance user experience. These tools do not sell or share your personal information.
6. Your Rights
You have the right to:
Access your records
Request corrections
Withdraw consent for non-essential uses
Requests can be made in writing to our privacy contact listed below.
7. Contact Us
If you have any questions about how we handle your personal information, please contact:
Hearing Oasis
Unit 310, 6453 Morrison Street
Niagara Falls, ON L2E 7H1
Email: hearingoasis@gmail.com
Phone: 289-670-3348